Frequently Asked Questions!

Bluecart.pk

                               is an online shopping store in which you can get a wide range of Medicines, Dry Milk, Diapers and some online products in which you can be facilitate by getting them in 2 – 3 hours with discounted prices at your and your loved ones’ doorstep.

Bluecart.pk

                            is an online store which is having a wide range of products as well we are trying to deliver your need in maximum 2- 3 hours with discounted prices at your doorstep. To guide you through your online shopping with us, We have compiled a list of FAQ’s (Frequently Asked Questions) and provided answers below. If you don’t find your question, you are always welcome to contact us and we will get back to you as soon as possible.

How can we contact you ?

You can mail us on info@bluecart.pk or contact us on 0322-2233312.

Can we pay you by debit/credit card ?

No, Currently we are offering just Cash on Delivery & Payment To our Bank option.

How would we know that our required product is available on your platform ?

You can search your product in search bar. If your required product is available in our product list that clearly means it is available in our stock, if there would be any issue of shortage of any product, We will let you know before delivering your order.

How long it would take to deliver us our order ?

Our aim is to deliver you as fast as we can, We try our best to deliver any order in maximum 2-3 hours. However, Delivery times may vary depending on the delivery location as well the type of product you order.

What are your delivery charges ?

Delivery charges depends on the product & will be mentioned in checkout.

Is there any minimum order limit ?

Yes, Your minimum order should be of Rs.350 only.

How can we cancel the order ?

Once your order proceed, You cannot cancel the order.

Is it possible to cancel the order after getting deliver ?

Once you have placed your order and it get deliver to you and you don’t collect it by any reason you will be charged fine of Rs.200 only.

Is there any limit of uploading pictures of prescription ?

No you can only upload multiple pictures with one order.

What if we can’t find the products I am looking for in “Bluecart.pk” ?

“Bluecart.pk” provides a wide range of products including Medicines, Dry milk, Diapers etc. If you could not find your need, feel free to contact us on our email info@bluecart.pk or whatsapp us on 0322-2233312. We will get back to you as soon as possible to let you know the availability of requested products.

What if we are charged more than the given rates of medicines or products ?

As you know that the prices of medicines and other products can be fluctuate anytime. Because of wide range of products, it is really tough to update rates at every single moment but still we try our best to update increased/decreased rates of products on daily basis. Another way would be our delivery boy will let you know if there is any change in rate of any product or if there is any shortage.

What are the discounted offers ?

“Bluecart.pk” offers you different discounted price on different products as well we update the offers time to time to provide our customers more benefits.

How we will get to know our status of order ?

Once you complete your order, you will get the status of your order in your dashboard. NOTE: Once your receive the order from delivery boy, you have to notify us that you received the order by clicking on delivered option in dashboard.

What if we don’t receive our order ?

We always try our best to deliver any order at given time still if you don’t receive your order in one working day do contact us on our given number, we will re-ship the order to you by charging no extra cost.

In Which areas you’re currently available ?

We are trying to deliver your need in maximum 2 - 3 hours with discount at your doorstep as well it is tough to provide this service all over the Pakistan so currently we are available in Lahore.

How can we contact you ?

You can mail us on info@bluecart.pk or contact us on 0322-2233312.

Can we pay you by debit/credit card ?

No, Currently we are offering just Cash on Delivery & Payment To our Bank option.

How would we know that our required product is available on your platform ?

You can search your product in search bar. If your required product is available in our product list that clearly means it is available in our stock, if there would be any issue of shortage of any product, We will let you know before delivering your order.

How long it would take to deliver us our order ?

Our aim is to deliver you as fast as we can, We try our best to deliver any order in maximum 2-3 hours. However, Delivery times may vary depending on the delivery location as well the type of product you order.

What are your delivery charges ?

Delivery charges depends on the product & will be mentioned in checkout.

Is there any minimum order limit ?

Yes, Your minimum order should be of Rs.350 only.

How can we cancel the order ?

Once your order proceed, You cannot cancel the order.

Is it possible to cancel the order after getting deliver ?

Once you have placed your order and it get deliver to you and you don’t collect it by any reason you will be charged fine of Rs.200 only.

Is there any limit of uploading pictures of prescription ?

No you can only upload multiple pictures with one order.

What if we can’t find the products I am looking for in “Bluecart.pk” ?

“Bluecart.pk” provides a wide range of products including Medicines, Dry milk, Diapers etc. If you could not find your need, feel free to contact us on our email info@bluecart.pk or whatsapp us on 0322-2233312. We will get back to you as soon as possible to let you know the availability of requested products.

What if we are charged more than the given rates of medicines or products ?

As you know that the prices of medicines and other products can be fluctuate anytime. Because of wide range of products, it is really tough to update rates at every single moment but still we try our best to update increased/decreased rates of products on daily basis. Another way would be our delivery boy will let you know if there is any change in rate of any product or if there is any shortage.

What are the discounted offers ?

“Bluecart.pk” offers you different discounted price on different products as well we update the offers time to time to provide our customers more benefits.

How we will get to know our status of order ?

Once you complete your order, you will get the status of your order in your dashboard. NOTE: Once your receive the order from delivery boy, you have to notify us that you received the order by clicking on delivered option in dashboard.

What if we don’t receive our order ?

We always try our best to deliver any order at given time still if you don’t receive your order in one working day do contact us on our given number, we will re-ship the order to you by charging no extra cost.

In Which areas you’re currently available ?

We are trying to deliver your need in maximum 2 - 3 hours with discount at your doorstep as well it is tough to provide this service all over the Pakistan so currently we are available in Lahore.